Return Policy

Please understand that we are operating a Liquidation Auction.  Items are misguided freight and customer returns.  Items have been shipped at least 6 time prior to arriving at our warehouse.  Amazon products, if sealed, could be reported "lost/stolen".  Mistakes can and will be made by either our staff or consignors, they are human.  This is the reason we have a return policy.  We are proud to say that each week we have less than 1/2% returns and usually for a reason we could not control/foresee.  

If there is a problem with an item (incorrectly described {our interpretation is final}, broken, missing parts, etc) you can return it for a full refund.  You must  return within 12 days from date of auction it was won in.  No reason to notify us of a defective product, just needs to be returned. 
The day it is picked up or delivered does not play a part of this policy.

It is the bidder's/buyer's responsibility to read the lot description, not just the title. 

Returns not accepted due to an incorrect retail price provided.  It is the responsibility of bidder to perform their own due diligence prior to bidding.

There are no option for relisting/restocking items.

No exceptions to the policy. Don't be mad, leave a negative review if you want... but this policy is not negotiable.

Thank you for your understanding and compliance with our return policy.

 

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